Terms of Service & Privacy Policy

Terms of Service

1. Acceptance of Terms

By accessing and using SE Roofing's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services Description

SE Roofing provides residential and commercial roofing installation services. We offer free estimates, consultations, and roofing installations using premium materials with warranty coverage.

3. Estimates and Pricing

All estimates provided are free of charge and valid for 30 days from the date of issue
Final pricing may vary based on actual conditions discovered during installation
The $1000 rebate offer is subject to completion of full roof installation project
Rebate offers are limited and subject to availability and terms outlined in promotional materials

4. Payment Terms

Payment schedules will be outlined in individual service contracts
Financing options are available through third-party lenders and subject to credit approval
Final payment is due upon completion and customer satisfaction of work

5. Warranties

Material warranties are provided by manufacturers and vary by product
Workmanship warranties are provided by SE Roofing as outlined in individual contracts
Warranty terms and conditions will be specified in writing for each project

6. Liability and Insurance

SE Roofing maintains appropriate licensing and insurance coverage
Customer property damage coverage is included in our insurance policy
Customers are responsible for securing personal property during work

7. Cancellation Policy

Customers may cancel services within 3 business days of contract signing
Cancellations after work has commenced may be subject to material and labor charges
Weather-related delays do not constitute grounds for cancellation without penalty

8. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of SE Roofing and protected by applicable copyright laws.

9. Limitation of Liability

SE Roofing's liability is limited to the cost of services provided. We are not liable for consequential or incidental damages beyond the scope of our direct services.

10. Modification of Terms

SE Roofing reserves the right to modify these terms at any time. Changes will be effective immediately upon posting to our website.

11. Governing Law

These terms are governed by the laws of [Your State]. Any disputes will be resolved in the courts of [Your County/State].

12. Contact Information

For questions about these Terms of Service, please contact:

Email: [email protected]]
Phone:(470) 820-9590
Address: 3555 Koger Blvd suite 120, Duluth, GA 30096

Privacy Policy

Effective Date: [Insert Date]

1. Information We Collect

Personal Information:

Name, phone number, email address, and mailing address
Property information and roofing service requirements
Insurance information when applicable
Payment and financing information

Automatically Collected Information:

IP address, browser type, and device information
Website usage data and cookies
Geographic location data
Social media profile information when you interact with our social pages

2. How We Use Your Information

We use collected information to:

Provide roofing estimates and services
Schedule appointments and consultations
Process payments and financing applications
Communicate about services, promotions, and updates
Improve our website and service offerings
Comply with legal requirements

3. Information Sharing

We may share your information with:

Service Partners: Insurance companies, material suppliers, and financing partners
Legal Requirements: When required by law or to protect our rights
Business Transfers: In the event of a merger, sale, or business transfer
Consent: With your explicit permission for other purposes

We do NOT sell your personal information to third parties for marketing purposes.

4. Cookies and Tracking

Our website uses cookies to:

Remember your preferences and improve user experience
Analyze website traffic and performance
Deliver targeted advertising on social media platforms
Track conversion from marketing campaigns

You can disable cookies in your browser settings, though this may limit website functionality.

5. Third-Party Services

We use third-party services including:

Google Analytics: For website analytics
Facebook Pixel: For advertising and conversion tracking
CRM Systems: For customer relationship management
Payment Processors: For secure payment processing

These services have their own privacy policies governing data use.

6. Data Security

We implement appropriate security measures to protect your information:

SSL encryption for data transmission
Secure servers and database protection
Limited access to personal information
Regular security assessments and updates

7. Your Rights

You have the right to:

Access and review your personal information
Request corrections to inaccurate information
Request deletion of your information (subject to legal requirements)
Opt-out of marketing communications
Withdraw consent for data processing

8. Data Retention

We retain your information for:

Active customers: Duration of service relationship plus 7 years
Prospects: 3 years from last contact
Marketing data: Until you opt-out or we determine it's no longer needed
Legal requirements: As required by applicable laws

9. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.